Terms of service
Last updated: May 23, 2026
Terms of Service
This website is operated by Canada Wellness Market. Throughout the site, the terms "we", "us", and "our" refer to Canada Wellness Market. Canada Wellness Market offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use our Services.
Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and Services to you.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.
You may not use our products or Services for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction, including but not limited to copyright laws. You must not transmit any worms, viruses, malware, or any code of a destructive nature.
A breach or violation of any of these Terms may result in immediate termination of your access to the Services.
2. General Conditions
We reserve the right to refuse service to anyone for any lawful reason at any time.
You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
3. Accuracy, Completeness, and Timeliness of Information
We make reasonable efforts to provide accurate and up-to-date information on our website. However, we do not guarantee that all information made available on this site is accurate, complete, current, or error-free. The material on this site is provided for general information and shopping purposes.
Product information, descriptions, ingredients, images, prices, promotions, availability, shipping information, and other content may change from time to time. You agree that it is your responsibility to review current information before placing an order.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service, or any part of the Service, without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
5. Products and Services
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund and Return Policy.
We make reasonable efforts to display product images, packaging, colors, and descriptions as accurately as possible. However, we cannot guarantee that your device or monitor will display product colors or images accurately. Product packaging, labels, and appearance may change from time to time.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer.
All product descriptions, product availability, and product pricing are subject to change without notice. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not guarantee that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
6. Health and Wellness Product Information
Canada Wellness Market sells vitamins, supplements, natural grocery products, sports nutrition products, beauty products, personal care products, and other wellness-related products. Product information on this site is provided for general informational and shopping purposes only.
Statements about dietary supplements, vitamins, wellness products, or health-related products have not necessarily been evaluated by government health authorities. Products sold on this site are not intended to diagnose, treat, cure, or prevent any disease.
You should read all product labels, warnings, ingredients, and directions before using any product. If you are pregnant, nursing, taking medication, have a medical condition, or have questions about whether a product is appropriate for you, consult a qualified healthcare provider before use.
7. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders using the same billing or shipping address.
If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was placed.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, billing address, shipping address, and payment information, so that we can complete your transactions and contact you as needed.
For more details about returns, refunds, and cancellations, please review our Refund and Return Policy.
8. Shipping, Duties, Customs, and Import Requirements
Canada Wellness Market is based in Canada and primarily serves customers in the United States. Orders shipped to the United States may be subject to shipping fees, customs procedures, import duties, taxes, carrier fees, or other import-related costs.
Where applicable, shipping charges, estimated delivery times, and available shipping methods may be displayed at checkout or described in our Shipping Policy. Delivery times are estimates and may vary due to carrier delays, customs processing, weather, holidays, address issues, or other circumstances outside our control.
Customers are responsible for providing a complete and accurate shipping address and for monitoring tracking updates after an order has shipped. Returned, refused, or unclaimed packages may be handled according to our Refund and Return Policy.
9. Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, or conditions of any kind and without endorsement.
Any use by you of optional third-party tools offered through the site is entirely at your own risk and discretion. You should ensure that you understand and approve of the terms provided by the relevant third-party provider.
We may also offer new Services or features through the website in the future. Such new features or Services shall also be subject to these Terms.
10. Third-Party Links
Certain content, products, and Services available through our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us.
We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites. We do not warrant and will not have liability or responsibility for third-party materials, websites, products, or Services.
Please review third-party policies and practices carefully before engaging in any transaction with them. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
11. User Comments, Feedback, and Other Submissions
If you send us comments, feedback, reviews, suggestions, ideas, proposals, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may use, edit, publish, distribute, and display such submissions where permitted by law.
You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your submissions will not contain unlawful, abusive, obscene, misleading, or malicious material, or any computer virus or malware.
You are responsible for the accuracy of any comments or content you submit. We may, but have no obligation to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, misleading, or otherwise objectionable.
12. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
13. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, availability, or other information.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time, including after you have submitted your order.
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, except as required by law.
14. Prohibited Uses
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:
- For any unlawful purpose;
- To solicit others to perform or participate in unlawful acts;
- To violate any international, federal, provincial, state, or local laws or regulations;
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
- To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;
- To submit false or misleading information;
- To upload or transmit viruses, malware, or malicious code;
- To collect or track the personal information of others without authorization;
- To spam, phish, pharm, pretext, spider, crawl, scrape, or engage in similar activity;
- For any obscene or immoral purpose;
- To interfere with or circumvent the security features of the Service or related websites.
We reserve the right to terminate your use of the Service for violating any prohibited uses.
15. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time without notice to you.
The Service and all products and Services delivered through the Service are provided "as is" and "as available", except as expressly stated by us, without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
To the maximum extent permitted by applicable law, Canada Wellness Market, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the Service or any products purchased through the Service.
Because some states, provinces, or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
16. Indemnification
You agree to indemnify, defend, and hold harmless Canada Wellness Market and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
17. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
18. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive termination of this agreement for all purposes.
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If we determine that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time and deny you access to our Services or any part thereof.
19. Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.
20. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to conflict of law principles.
21. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website or the Service following the posting of changes constitutes acceptance of those changes.
22. Contact Information
Questions about these Terms of Service should be sent to us using the contact information below:
Canada Wellness Market
Email: canadawellnessmarket@gmail.com
Phone: +1 437-260-1916
Address: 9 Boardwalk Drive, Unit 217, Toronto, ON M4L 6T1, Canada